Terms of service
BY BECCA
Coveted. Curated. Collected.
Last updated: 1 November 2026
1. OVERVIEW
Welcome to By Becca.
By Becca is an Australian online boutique specialising in thoughtfully sourced, carefully curated, pre-loved designer fashion.
Our website, www.bybecca.com.au, is operated by By Becca. Throughout these Terms of Service, the terms "we", "us" and "our" refer to By Becca.
By accessing our website or purchasing from our collection, you agree to these Terms of Service, subject to your rights under applicable law.
We reserve the right to update these terms from time to time. Updated terms will be published on our website and will apply prospectively, except where otherwise permitted by law.
2. OUR COLLECTION
At By Becca, we believe beautiful fashion deserves to be loved for longer.
Our collection consists primarily of individually sourced, pre-loved designer clothing and accessories.
Many of our pieces are unique, limited edition, vintage or no longer available through traditional retail channels.
As our garments have been previously owned, they may display signs of wear consistent with their age, fabric and history.
We make every effort to provide accurate product descriptions, photographs, sizing information and condition assessments.
We encourage customers to review all available product information before purchasing.
3. PRODUCT CONDITION & DESCRIPTIONS
Each item is individually inspected before being offered for sale.
We aim to disclose any known imperfections, alterations, marks or signs of wear in our product descriptions.
Please note:
- Pre-loved garments may show signs of previous ownership.
- Sizing can vary between designers, collections and manufacturing periods.
- Measurements are provided as a guide and may be approximate.
- Colours may appear slightly different depending on screen settings and lighting.
- Unless otherwise stated, items are sold individually and accessories shown for styling purposes are not included.
Any condition issues specifically disclosed and accepted before purchase are taken into account when assessing the item's condition.
Nothing in this section limits your rights under Australian Consumer Law, including where goods do not match their description or fail to meet applicable consumer guarantees.
4. DESIGNER AUTHENTICITY
By Becca is committed to sourcing genuine designer fashion.
We assess items using available information, including garment labels, construction, materials, design details and provenance where available.
Where additional authentication has been undertaken, this may be noted in the individual product listing.
Unless expressly stated, items are not independently authenticated by the original designer or an external authentication service.
By Becca is an independent pre-loved fashion retailer and is not affiliated with, endorsed by or officially associated with the designer brands represented in our collection unless expressly stated.
All designer names and trademarks remain the property of their respective owners and are used to identify the products offered for sale.
Our commitment to authenticity does not limit any rights customers may have if goods are counterfeit, misrepresented or otherwise fail to comply with Australian Consumer Law.
5. PRICING & PAYMENT
All prices displayed on www.bybecca.com.au are in Australian dollars (AUD).
Any applicable taxes are included or identified as required by law.
Shipping charges are calculated separately and displayed at checkout.
We reserve the right to change product prices before an order is placed.
Payment must be successfully processed through the payment methods available at checkout before an order can be fulfilled.
By Becca uses third-party payment providers to process online transactions.
6. ORDERS & AVAILABILITY
Many By Becca pieces are one-of-a-kind, with only one item available in a particular style or size.
While we make every effort to maintain accurate inventory records, occasional stock discrepancies may occur, particularly where items are also offered for sale at markets or other sales channels.
If an item becomes unavailable after you have placed an order, we will contact you and arrange a full refund for the unavailable item, including any shipping charges attributable solely to that item.
We may decline or cancel orders where there is a genuine issue involving stock availability, payment authorisation, suspected fraud or an obvious pricing error, subject to applicable law.
If we cancel an order after payment has been received, we will provide an appropriate refund.
Nothing in these terms excludes any rights or remedies available to customers under Australian Consumer Law.
7. SHIPPING & DELIVERY
By Becca currently delivers within Australia only.
Our shipping options are:
- Standard Shipping: AUD $15.95 per order
- Express Shipping: AUD $25.95 per order
Orders are generally dispatched within 1–2 business days, excluding weekends and Queensland public holidays.
Express Shipping provides a faster delivery service once dispatched but does not change our standard processing timeframe.
Delivery times vary depending on the shipping provider and destination.
Customers are responsible for providing accurate delivery information at checkout.
If an order is delayed, lost or damaged in transit, please contact us so we can investigate and provide any remedy required by law.
For further information, please refer to our Shipping & Returns Policy available on our website.
8. RETURNS & REFUNDS
Due to the individually sourced nature of our pre-loved designer collection, By Becca does not accept returns or exchanges for change of mind.
This includes situations where a customer changes their mind, no longer wants an item or finds that an accurately described garment does not fit as expected.
However, all purchases remain subject to Australian Consumer Law.
Customers may be entitled to a repair, replacement, refund or other remedy where goods fail to meet applicable consumer guarantees.
For a major failure, customers may generally choose between a refund and replacement, where applicable.
For a non-major failure, By Becca may provide an appropriate remedy within a reasonable time. If we do not do so, further remedies may become available.
Any disclosed imperfections are considered when assessing the condition and reasonable expectations of a pre-loved item.
Nothing in our returns policy excludes, restricts or modifies rights under Australian Consumer Law.
For full details, please refer to our Shipping & Returns Policy.
9. CUSTOMER ACCOUNTS & INFORMATION
Customers agree to provide accurate and current information when placing orders or creating accounts.
Where customer accounts are available, customers are responsible for maintaining the confidentiality of their login credentials.
Personal information is handled in accordance with our Privacy Policy and applicable privacy laws.
10. INTELLECTUAL PROPERTY
Unless otherwise stated, original content created by By Becca, including website copy, original photography, graphics, logos and branding, belongs to By Becca or is used with appropriate permission.
Such content must not be reproduced, distributed or used commercially without permission, except as permitted by law.
Designer brand names, trademarks and logos remain the property of their respective owners.
11. WEBSITE USE
Customers agree not to use our website for unlawful, fraudulent or harmful activities.
This includes attempting to interfere with website security, submitting fraudulent orders or misusing customer information.
We may take reasonable steps to protect our website, customers and business from misuse.
12. THIRD-PARTY SERVICES
Our website is powered by Shopify and may use third-party providers for payment processing, delivery, analytics and other operational services.
These services may be subject to their own terms and privacy policies.
We are not responsible for independent third-party websites or services outside our control.
However, nothing in these terms excludes any responsibility or liability that cannot lawfully be excluded.
13. LIMITATION OF LIABILITY
To the extent permitted by law, By Becca is not liable for losses arising solely from circumstances outside our reasonable control or from misuse of our website.
Nothing in these Terms of Service excludes, restricts or modifies any consumer guarantee, right or remedy available under Australian Consumer Law or any other applicable law.
Where liability cannot lawfully be excluded, these terms do not attempt to exclude it.
14. PRIVACY
We respect your privacy and are committed to handling personal information responsibly.
Information collected through our website may be used to process orders, arrange delivery, respond to enquiries and provide marketing communications where permitted.
For further details, please refer to our Privacy Policy.
15. GOVERNING LAW
These Terms of Service are governed by the laws of Queensland, Australia, and applicable Commonwealth laws.
Nothing in this section limits any mandatory rights or protections available to consumers under applicable Australian law.
16. CONTACT INFORMATION
If you have any questions about these Terms of Service, your order or our collection, please contact us.
BY BECCA
Email: support@bybecca.com.au
Website: www.bybecca.com.au
We aim to respond to customer enquiries as soon as reasonably possible.
Thank you for supporting circular fashion and giving beautiful designer pieces another chapter.
Coveted. Curated. Collected.
BY BECCA